ManageEngine announces standard edition of ServiceDesk Plus

NEW DELHI, INDIA: ManageEngine, the IT management company announced the standard edition of its flagship IT help desk software, ServiceDesk Plus.

According to the organization, the software is available for free regardless of whether software runs in the cloud or on premise. "Previously, the ServiceDesk Plus Standard Edition was free for up to five technicians/agents," the company said in a statement.

"ManageEngine has always believed in changing the game in IT management software," said Raj Sabhlok, president, ManageEngine.

"Last year, we made ITIL affordable for all businesses at just $995. This year, we've made the standard edition of ServiceDesk Plus free so that all enterprises, big and small, can start following an organized process of IT Service Management (ITSM) in their organizations. This is not just ‘another help desk software.' It is one of the best in the market with loads of thoughtfully built features."