ManageEngine brings self-service IT analytics for ITSM

MUMBAI, INDIA: To help mid- to large-size organizations that want to draw insights from their IT data, ManageEngine announces Analytics Plus which integrates easily with various data sources and tools to analyze vast data volumes and present the findings with rich visualizations.

Analytics Plus for ITSM is the flagship of the company’s self-service IT analytics offerings.

Organizations use too many IT tools to run their businesses. Those tools may also support IT users, infrastructure and business applications. However, they do not support fast, accurate decisions — for IT or for business.

The problem is all the data (and all the data formats) created by the tools is stored in silos that thwart actionable insights and visibility into organizational performance. Solutions exist to analyze all that data, but they typically are too complicated, require too much customization by experts, or are too time-consuming and expensive.

“Most companies want the IT analytics payoff, but few want to pay the steep IT analytics price,” said Sridhar Iyengar, Vice President, ManageEngine. “We know IT management and how to make it both powerful and simple. We know IT admins, managers, CIOs and CEOs and what they expect in analytics-driven insights.”

Key Benefits:

One tool to unify insights from various data sources: The Analytics Plus architecture lets users analyze data from a variety of data sources such as spreadsheets, files and feeds, relational and non-relational databases, applications and Web API, providing a unified view of their entire IT.

Powerful data blending, analytics and statistics: Analytics Plus lets users do cross-data analytics and offers a “look up” model to merge different data sets using common fields. It provides pre-built analytical functions and an excel-like formula engine with an extensive library of mathematical and statistical functions.

Rich visual presentation and analysis: Users can create reports and dashboards that include charts, widgets, KPI metrics, pivot tables, and tabular view components. The dashboards let users visually slice and dice data, drill down into details, and change the appearance using different chart types and pre-defined templates.

Sharing and collaborative working: With Analytics Plus, users can securely share reports and dashboards with others to reach consensus and make group decisions quickly. Dashboards can be embedded in websites, intranets and other Web apps for wider access with fine-grained control.

Work seamlessly across Web and mobile devices: Analytics Plus is also available as a mobile app for Android and iOS tablets, so users can access and interact with the reports and dashboards already created, on the move.

Currently in beta, Analytics Plus is licensed based on the number of users accessing it and is available in two editions. The Personal edition is free to use, whereas the Professional edition starts at an annual subscription cost of $1,995 per year, which includes two users and comes with a 30-day, free trial. Additional users are priced under $200 per user per year. Perpetual buyout license and OEM white-labeling options are also available.