Lufthansa outsources maintenance services

FRANKFURT: Chennai-based software company Hexaware Technologies, has bagged a contract from German company

Lufthansa Systems for providing maintenance services over a period of three

years.






Hexaware has become the largest offshore partner of Lufthansa Systems, the
wholly-owned IT subsidiary of Germany's Lufthansa group.






The deal is aimed at maintenance of Lufthansa System's mainframe based
applications like ticketing, check-in and inventory.






"This win has further consolidated Hexaware's position as a leading
offshore provider of mission critical application support services to the

quality-conscious German industry,” Sunil Surya, president Hexaware

Technologies told reporters.






He, however, did not disclose the size of the deal but said Lufthansa Systems
is an existing client of Hexaware.






Hexaware is already working with Lufthansa Systems for two other maintenance
contracts in CRM and cargo.






"Hexaware has strong expertise in key mainframe application technologies
to enable us to provide better servcie to our customers," Dirk John, vice

president, airline servcies, Lufthansa Systems said.






Surya said the company expects the relationship with Lufthansa to grow further
and would strengthen its position in two focus areas -- German market and

airline and transportation services.