Paul de Bendern
HELSINKI: The rectangular-shaped Communicator, Nokia's all-in-one personal
data organizer and mobile phone from Finland, has surpassed Palm as the most
popular handheld computer in Europe. And, it's set to hit US store shelves by
early summer.
While some are leery of its hefty price -- about $799 -- its growing fan base
of business users laud the Communicator as the first device to successfully meld
the mobile phone with the hand-held computer.
"It's the first device that makes it possible to use a phone as a true
organizer," said Andy Buss, a London-based analyst at Canalys.com research
group. "It's for people who want one device for everything; you can manage
your life on the go."
Wait around any European airport lounge and you're likely to spot someone
holding an eyeglass-case sized phone to their ear. Moments later, you'll see the
same person open the case on their lap and begin typing on the miniature
keyboard concealed inside.
That's the giveaway it's a Communicator, considered by many analysts to be
one of the first true "convergent" devices bridging the phone and
computer worlds. In Scandinavia, the color-screen device is like a membership
badge in a club of elite investment bankers, venture capitalists and executives.
It is also popular among trendy young designers and other folks with deep
pockets.
"I love it because I can keep everything in it. Everything's there, and
it's my phone as well," said Maria Westerberg, an interior designer in
Stockholm. "It's great for writing quick notes so I can remember things
I've got to do, like meetings, but also other simple things like the name of a
book. It's easy to erase the note once you don't need it," she said.
On the surface it looks like a bulky cellular phone -- hence the disparaging
"brick" designation. Inside is a high-resolution, easy-on-the-eyes
color display and keyboard.
In fact, with its earpiece and speakerphone function, for most people it
serves as the principal mobile phone as well as data organizer. If they have
another phone, it is most likely a small one for evening occasions.
The ultimate organizer?
But, if the Communicator is so great, why has it taken so long to introduce it
to gadget-loving America? Nokia is, after all, the No. 1 maker of mobile phone
handsets -- in the United States and worldwide.
Analysts say it's a matter of timing. In contrast to Palm handhelds, with
their roots in the computer industry, Nokia's history is firmly in mobile
communications. The great crossover opportunity for Nokia's handheld device in
America will be the advent later this year of new mobile networks capable of
speedy Internet service. This will allow fuller access to e-mail and Web pages,
including video, via mobile handsets.
On the computer side, the Nokia Communicator powers an extensive contacts
book, calendar and note pad. It also has a word processor, spreadsheet function
and imaging programs.
The gadget can read and edit slimmed-down versions of Microsoft's Word,
PowerPoint and Excel. When hooked up with a desktop computer, data can be
synchronized between the two machines just like a Palm or other handheld.
But it's more than simply an office-in-your-pocket, analysts and industry
experts say. It offers quick and easy communication: access to the Internet,
corporate network e-mail, fax and standard voice call services. It has
facilitated the use of popular text messaging, something the Blackberry two-way
pager is known for in the United States.
Communicator users can also send and receive photos taken from a digital
camera. What has won it followers in Europe -- with a market share of around 30
per cent, according to Canalys.com -- is that the phone and computer organizer
functions work well together.
Several personal organizers, such as Handspring, Palm and Compaq's iPaq, have
mobile phone accessories but they can also be awkward and clunky. One advantage
of the Communicator is that users surfing the Internet won't be disconnected by
an incoming call. When a call comes in, a message appears showing the number. If
the user decides to take the call, it's easy to disconnect from the Internet.
Drawbacks: access limits, rivals
The biggest drawback, apart from size and price, is that it works only on the
relatively new and small GSM wireless network.
GSM, or Global System for Mobile Communications -- far and away the most
popular system in Europe and other countries around the globe -- competes
against more popular US networks like TDMA and CDMA.
But GSM networks, on which the Communicator runs, promise to become more
widespread as AT&T Wireless and Cingular Wireless, two of the nation's
biggest mobile operators, are now building such systems. Still, the Communicator
will have many competitors this year, starting with the Treo, a Palm-based phone
and organizer made by Handspring Inc. that will cost $599.
Phones from Samsung Electronics and Kyocera have incorporated Palm's popular
operating system to create phones with limited computer functions. Siemens is
also coming out with a touch-color-screen combination phone, powered by
Microsoft Pocket PC software, this year.
(C) Reuters Limited.