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Lincor upgrades patient engagement technology

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Soma Tah
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NASHVILLE, Lincor Solutions Inc. has announced the launch of a new portfolio of products for delivering its patient engagement technology to hospitals and health systems.

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Powered by next-generation technology that provides access to clinical, administrative and entertainment systems within a single platform, Lincor's LINC product portfolio offers a range of easy-to-implement solutions for increasing patient satisfaction scores, improving clinical outcomes, reducing unnecessary readmissions and facilitating electronic health record (EHR) adoption.

New links between hospitals' medicare reimbursement and their performance on patient satisfaction surveys, readmission rates and the meaningful use of EHRs have made patient engagement a financial imperative. In the first year of the Hospital Readmissions Reduction Program, for example, the Centers for Medicare and Medicaid Services charged 2,213 hospitals about $280 million for excess readmissions.

"Given the new reimbursement environment, we understand there's a lot at stake for hospitals," said Lincor CEO Richard Cooke. "Our new products provide a range of user-friendly solutions that can be adopted individually, or combined, to meet hospitals' unique goals around HCAHPS scores, readmission reduction, and technology adoption."

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The LINC product portfolio includes four distinct products: PatientLINC, ClinicalLINC, MediaLINC and MobileLINC.

"Today's consumers are accustomed to sleek, highly responsive touch-screen technology," said Lincor Founder and executive VP of Products Enda Murphy. "Particularly in our PatientLINC and MobileLINC products, we want to make sure patients experience the same level of responsiveness they are used to getting from their personal mobile devices."

The software upgrade incorporates user-interface functionality that consumers have come to expect when using touch-screen technology, including multi-touch ability, gestural scrolling and pinch zoom. A significant upgrade to the browser technology allows the LINC product portfolio to accommodate web applications that rely on the latest programming languages, including HTML5 and Javascript.

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