Legal eagles in UK fighting caseloads through IT

ENGLAND, UK: Harrow Council is witnessing a year-on-year growth in legal challenges of around 30 per cent, whilst resources remain constant. But legal software from Iken Business is allowing Harrow Legal Services to keep pace, a news release cites.

In the note, Hugh Peart, director of the large Legal Governance Services team at Harrow, tells how he is keeping up with increased workload despite a zero increase in grant by finding ways to increase speed and improve efficiency in order to absorb a average 30 per cent year-on-year increase in caseload.

This is being done by using an integrated combination of Time Tracking , Legal Workflows, Court Bundling and Case Management Software from Iken Business Ltd, and now the legal team at the London Borough of Harrow is freeing the 40 lawyers from time-consuming background tasks, enabling them to concentrate on more value added work.

Peart adds, "I believe we're at the cutting edge of driving efficiencies. Iken legal software is playing a fundamental role in allowing us to enhance processes and manage a higher caseload with the same level of resource."

"One of the keys to efficiency is ensuring that every member of the team is spending as much time as possible on value-added tasks, building capacity by minimising the time being spent on activities that Hugh calls 'the drudgery'. "

Elizabeth Miles, director of Iken Business, added: "The Iken legal software solutions are designed to automate the background tasks, freeing lawyers to concentrate on content rather than format. Information is always to hand when they need it; both emails and documents are seamlessly filed by case, increasing the integrity of information. Sharing information between team members, clients and third parties is faster and easier, and the systems also support remote working."