It's 5 O'clock at Hello Health

NEW YORK, USA: Hello Health, a provider in revenue-generating EMR and patient management technology, and 5 O’clock Records, a player in medical request platforms, announced a partnership where physicians using the Hello Health platform will be able to share medical records digitally through the 5 O’clock Records solution.

Through this relationship, physicians are able not only to manage patient communication and medical information through Hello Health, but also fill requests for medical records online using the 5 O’clock Record platform. A press release adds that this streamlines several processes which optimizes efficiency in the practice.

It explains: Today’s independent physician is facing economic challenges by handling necessary medical information sharing without being compensated for the request. Physicians currently field an average of 10 calls per medical request order. Not only is this process time-consuming, but physicians do not have the means to bill for the records or know what to charge. Physicians can be missing up to $1000 per month in lost revenue as a result. What has been historically a labor-intensive process can now be handled electronically through a secure digital platform.

“Our partnership with Hello Health provides an endorsement for our platform as a means of support to help ease the burdens physicians face, simply by changing the way the medical record requests are handled,” said Matt Cottrell, founder and chief executive officer of 5 O’clock Records. “Now, with a click of a button physicians can send out medical information to third parties in a safe and secure way, and generate incremental revenue.”

With the 5 O’clock Records platform, physicians can direct any requests for medical records to an online portal where requesters log in, input data, upload authorizations and pay market rates for copies–all electronically. Once the physician receives a request, he or she refers the requester to 5 O’clock Records who handles the payment online. Once the fee is agreed upon and paid, the physician digitally sends the patient’s medical record from the Hello Health platform to 5 O’clock Records, which uploads it to the website and shares it electronically with the requester.