NEW DELHI: IT&T Ltd., a facilities management and information technology
solutions and services provider, has now set up an e-software services division
and will focus on setting up B2B (Business-to-Business) and B2C
(Business-to-Consumers) portal sites and e-enabling of applications. IT&T is
currently working on two B2B portals--smartsourceit.com and netmanageit.com--and
is in the process of setting up portals for the B2C segment in the areas of
education, healthcare and entertainment. The company will be setting up 25
portal sites in the current year.
According to Karan Puri, Managing Director, " We are currently in the
process of creating a team for our 'portal factory' to set up 25 portals in 2000
aimed at different vertical business areas. We intend to then sell off the
territorial rights of these portals or give them for subscription to others, who
can do e-business on them." At smartsourceit.com and netmanageit.com,
companies can log in and decide on the mix of equipments/products, solutions and
services they want to avail and then order them on-line. "Once we have the
portals up, we have a live model for our customers to see what kind of
development we can do. We will develop, host and maintain the portal for the
customer. He will not have to bother about all operational and maintenance
issues." Added Kohli.
IT&T is automating its key functions such as order logging, procurement,
logistics and support workflow using the latest intranet model and architecture
to become an integrated Web enabled organization. The above is also expected to
help and promote its initiative of e-enabling applications. Said Kohli,
"Few of our existing customers have expressed interest in e-enabling
workflow applications and our in-house model would immensely help the sales
effort towards closure."
The Rs 27 crore IT&T will also be providing IT infrastructure consultancy
and maintain individual clients' queries and provide solutions online, thereby
eliminating procedural delays on execution and implementation of customer needs.
The company, which has 12 branch offices and associates in over 30 locations all
over India, provides support to large entities like DSP Merrill Lynch, Coca
Cola, Castrol, Reckitt & Coleman, GE Capital, British Council Division,
UNICEF and Ranbaxy among others, offering end-to-end facilities management. The
company, which recently launched IT&T Global Services Division,is looking at
setting up offices in the US and UK.