Intelenet announces solution for Mortgage firms

MUMBAI, INDIA: Intelenet Global Services Services Pvt Ltd (Intelenet), a BPO service provider, announced that it has collaborated with Signia Docs, a US based national eMortgage solutions provider to offer a comprehensive, automated and scalable Modification solution targeted at mortgage companies.

This outsourced solution would enable financial institutions and mortgage companies to pre-qualify distressed borrowers for the best possible loan workout program that fits within their current financial capability and substantially help mortgage institutions reduce the backlog of distress loans.

From the initial borrower contact, to devising and recommending a viable temporary modification, to complete online submission and authorization of documents and agreements, Intelenet Global Services works closely with borrowers as a seamless extension of the lender’s or servicer’s staff, said a press release.

The solution would help financial institutions to compress the existing lengthy and arduous loan modification process (sometimes taking months with high levels of borrower frustration and stress) and make it a seamless and quick process.

Suresh Ramani, president and COO - Intelenet Global Services said, “ Intelenet will provide specialized outsourcing services to Mortgage companies in collaboration with SigniaDocs. Through this solution, Intelenet delivers meaningful business results to banks and financial institutions.”

He added that by making the entire loan workout process more effective and delivering improved financial performance. The solution will enhance customer experience, thereby reducing costs and increasing overall efficiency and effectiveness in the process.