Integrating Knowledge Management in Organizational Business Processes

CIOL Bureau
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This paper provides executives and scholars with a pragmatic understanding about integrating

knowledge management strategy and technologies in business processes for successful performance.


It provides a comprehensive review of theory, research, and practices on knowledge management and develops a framework that contrasts existing technology-push models with

proposed strategy-pull models. The framework explains how the ''critical gaps'' between technology inputs, related knowledge processes, and business performance outcomes can be bridged for the two types of models. Illustrative case studies of real-time enterprise (RTE) business model designs for both successful and unsuccessful companies are used to provide real world understanding of the proposed framework.

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Source:Jrnl. of KM