Infy event sees many India loyalists in US

NEW DELHI: Infosys Technologies' leadership approach in technology and sourcing solutions, resulting in global competitiveness of its clients, received strong support at the company's annual client forum, Milan, held in Phoenix, Ariz.

A sharp focus on increasing client competitiveness and productivity were the key themes at the conference. More than 200 Infosys clients from North America attended 'Milan', a Sanskrit word for "meeting of minds," to examine how the interplay between strategic sourcing and technology implementation can help companies compete.

"Leveraging of IT and the global sourcing approach are adding substantial value to businesses in this borderless economy," said Infosys president and CEO, Nandan M Nilekani. "Across all industries, companies are automating tasks, reducing costs, and offering new revenue-producing services which are setting them apart from the competition. Infosys is a company that stands for value and for best people. Our job is to get better at providing solutions that bring competitiveness to our clients," he added.

A client survey reinforced the mainstream approach to applying IT to global business processes and Infosys' key role in achieving this. More than 57 percent of the respondents attributed Infosys' success to execution excellence, "Getting it done, predictably." Sixty four percent of the respondents described their outsourcing strategy as sourcing strategically from select service providers. According to the survey, more than half of the respondents will leverage the strengths of India or mentioned that they will not look beyond India for the next three or more years.

Infosys executives led sessions on topics including technology and outsourcing. Another feature of this year's Milan was the application of Radio Frequency Identification (RFID) technology that uses radio waves to automatically record delegate participation of conference sessions. This technology captured, in real-time, the attendance level at the numerous keynote and concurrent conference sessions and also provided specific attendee data useful in improving future event effectiveness. This real-time session participation tracking and reporting application was based on RFID Integration software developed by Infosys and an RFID Reader Infrastructure provided by Matrics, Inc.