Infosys takes baby steps in big data, analytics and digital

MUMBAI, INDIA: Infosys, the second largest software services provider reported 5 percent increase in quarterly net profit, largely boosted by a surge in demand for IT outsourcing services from clients in the United States, its biggest market.

Infosys, which provides IT services to clients like Apple, Volkswagen and Wal-Mart Stores, made significant client additions this quarter, including six large deals, each greater than $50 million in total contract value. While a large number of deployments were still around application maintenance, some implementations reflected the new technologies Infosys is betting big on, namely SMAC and digital.

We list below some of those fab client wins:

Deutsche Bank: Infosys signed a multi-year agreement encompassing bespoke development, application maintenance services, digital and mobility services, package implementation, and testing services. The company is now a strategic partner under Deutsche Bank’s Supplier Partnership Program.

Kim Hammonds, Global Chief Information Officer, Deutsche Bank, said, “Deutsche Bank is committed to applying innovative technology to enhance its efficiency and service to clients. Working with Infosys will help the bank achieve these goals.”

Allied Irish Banks: The company was selected as a strategic partner by AIB, a financial services group operating predominantly in the Republic of Ireland and the UK

As part of this engagement, Infosys will provide application development and management services, along with transformation and innovation services. It will also set up a 200-seat facility in Dublin to house the staff who will be transferred from AIB.

Service First: For a multi-year contract worth $76 million, with ServiceFirst, an internal shared service of the Australian State of New South Wales organization, Infosys will offer BPO and SAP services.

FTS International (FTSI): Infosys completed the implementation of Infosys Smart Oilfield Services Solution for 15 SAP modules across 20 locations covering 1,200 users enabling the company to improve operating metrics and to leverage an upgraded IT platform for future growth.

Sharon S Stufflebeme, Chief Information Officer and Chief HR Officer, FTSI, said, “Infosys’ tremendous footprint, level of expertise in SAP deployment, ability to work with both IT and business teams as well as its oil and gas experience made it the perfect partner for us in this important milestone in our strategic business transformation.”

NBTY: As a part of multi-year partnership with the global manufacturer, marketer, distributor and retailer of vitamins and nutritional supplements, Infosys will provide development and support services for NBTY’s IT systems including enterprise-wide application development and maintenance services.

Andrea Simone, Sr Vice President & Global CIO, NBTY, said, “We are creating a global, world class IT architecture that will provide competitive advantage to NBTY in continuously driving profitable growth. We selected Infosys as a strategic partner to provide next-generation application services and to work with us on transformation initiatives that are expected to drive business and IT innovation.”

A global luxury fashion retailer has chosen Infosys as its preferred global IT partner to drive efficiencies and value by implementing a global IT shared services model and a client offshore delivery center to support all regions.

Besides, a global mining company and one leading office equipment major engaged with Infosys separately to streamline their infrastructure and application management, maintenance, testing and product implementation as well as infrastructure support.

Additionally, the company added 127 engagements for its Infosys Information Platform (IIP), of which it completed 16 pilot programs. Secondly, and in an encouraging gesture, Infosys saw traction for its newly acquired Panaya; the company won 15 new deals across different industries through joint offerings.

For instance, a European logistics company selected IIP to deliver near real-time data-based tracking and reporting of operational metrics and project business volumes for capacity planning.

It is using the capabilities of IIP to develop a predictive equipment maintenance process based on equipment operating conditions and maintenance history information for a global pharmaceutical company.

For another pharmaceutical company, Infosys is developing a big data and analytics technology platform architecture. The client also implemented the Infosys Information Platform to deliver on a range of operational reporting in areas such as supply chain and inventory management using data from source systems such as SAP, the company mentioned in its communique to the BSE.

EdgeVerve Systems, a wholly-owned subsidiary of Infosys also saw some impressive wins. It reported 14 wins and four client go-lives.

A large consumer health and medical devices company selected ProcureEdge to power its source-to settle transformation. ProcureEdge will be implemented worldwide by the client to bring transformation IFRS – USD and savings across its buying organization.

A large European telecom company expanded its use of AssistEdge to include over 5,000 operators in its call centers, enabling them to simplify and automate business processes by integrating multiple disparate systems; thereby reducing call handling time and improving customer service. AssistEdge is also providing analytics-based insights to help the client proactively allocate resources and take preventive steps to manage issues.

This quarter, Finacle sustained strong business momentum with 19 wins and 12 go-lives across the globe. Wins in the quarter included Corporation Bank and Indian Overseas Bank, both of which opted for Infosys’ core banking solution. Building on last quarter’s success with Qantas Credit Union, Finacle also added another client in Australia for digital transformation.

Finacle continued to expand its solutions suite with three new offerings - Finacle Assure, Finacle Youth Banking solution and Finacle SME Enable. Finacle also extended its partnership with Microsoft making its suite of solutions available on Microsoft Azure cloud.