BANGALORE, INDIA: Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies, has announced that NelsonHall, a leading BPO analyst, has positioned the company’s Securities Processes Outsourcing operations in the Leaders Quadrant in its report, ‘Securities Processing BPO Assessment and Forecast’ released in May 2007. According to the report, Infosys leads the offshore vendors in the securities processing services market in 2006 with estimated revenues of $20 million.
NelsonHall defines securities processing as processes that support the ownership (including change of ownership) of investment instruments (excluding insurance, annuities, drafts, or bills of exchange). Securities processes include trade related services:
• Pre-trade services (industry usage: Front office): trade execution and capture
• Post-trade services (industry usage: Middle office): settlement, trade match
• Portfolio services (industry usage: Back office): custody, transfer agency, fund accounting
The ranking uses a two-dimensional matrix that evaluates vendors based on their ability to provide flexibility for asset managers to enter new areas competently and manage rapid growth with better intelligence.
"We believe that this ranking by NelsonHall is a key milestone that reinforces Infosys’ leadership in the Securities processing space. Infosys understands that the requirements of capital markets customers are different from banking customers and recognizes the need to address operational challenges like market-specific domain knowledge, smaller team sizes, fragmented processes and complexity of systems. Coupled with this is our ability to understand the various dimensions of risk and the need to put commensurate controls. Our customers have recognized this and we believe this analysis from NelsonHall once again demonstrates our differentiating strengths," said Ritesh Idnani, Vice President and Head of Worldwide Sales and Marketing and Banking and Capital Markets Unit Head.
According to Andy Efstathiou, Director, NelsonHall’s Banking Program, “Securities processing BPO vendors need to support clients’ portfolio and trading activities through improved process execution and improved business insight. The critical success factors for vendors are the ability to provide flexibility for asset managers to enter new areas competently and manage rapid growth with better intelligence.”
The global Securities Processing BPO market is growing rapidly based on new products, markets, customers and changing regulations. While the U.S. Securities Processing BPO market is expected to reach $34bn by 2011, the European market will continue to be propelled by cross-border market entry and the ROW is dominated by Asia in terms of amount and growth rates.