BANGALORE: Infosys Technologies today announced the expansion of its nearshore capability at Brno in the Czech Republic.
A new 350-seat facility is under-development to double the capacity of its existing facilities by 100 per cent. The centre will open in January 2007 and will continue to deliver Business Process Outsourcing (BPO) and increase its capacity for IT services to its European customers.
The expansion of Infosys’s nearshore operations in the Czech Republic, the opening of the second onshore Development Centers in Swindon, UK the existing onshore Development Center in Germany and the nearshore operations in Mauritius reflect the increasing adoption of outsourcing by European companies. These sites ensure the skill capabilities match the requirements in Europe such as local languages, cultures and adhere to EU regulations. This expansion is also part of the company’s strategy to help customers develop their global sourcing strategies by offering customers the right location and the right skill sets at the most competitive pricing.
“The debate is not about nearshore versus offshore, but about effective global sourcing – outsourcing to the right location, with the right skill, where it makes most economic sense,” said B.G. Srinivas, Head of EMEA at Infosys.
“As European customers continue to adopt a global sourcing approach, we will continue to invest in geographies where local talent provides the specialist skills required to respond to EU regulation, language capabilities, local market understanding and cultural diversity. Our nearshore operations also eliminate the perceived risk by clients who are offshoring for the first time, as a first step, to allow them to become comfortable with the concept of outsourcing.”
The original Brno facility was opened in 2004. Today, it handles business processes such as sales order management, finance and accounts, market research and underwriting for clients across 16 European countries. In the new facility this will grow to offer IT services such as Infrastructure Management and package implementations such as ERP and CRM. Initially opened with a team of 30, the facility today has 130 people, which is set to increase to 350 people by the beginning of next year. The operations recruit more than 80% of its workforce locally and operations are conducted in 13 different languages including German, French and Spanish.
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