NEW DELHI, INDIA: Banking on new business models, the Infosys BPO eyes at least $1 billion revenue by 2014. The BPO giant, however, is banking on innovative cloud-based platform to facilitate client's customized needs.
With global footprints, the company is confident and says it's ready to embrace new locations in Latin America, Europe and Asia Pacific. As a strategic step, Infosys will also embark on rural operations in various countries.
In an interaction with CIOL, Anantha Radhakrishnan, Vice President and Head, Business Transformation, (Technology and Customer Services) at Infosys BPO said that they will continue to grow faster than the BPO industry's growth rate and with an ambition to reach $1 billion in revenue by 2014.
Upbeat about the competition, Radhakrishnan said that they will continue to grow their international presence. "Depending upon the client growth and associate support requirements, Infosys will penetrate newer locations in Latin America, Europe and Asia Pacific," he said.
The BPO major is leveraging cloud to deliver innovative and new business models. "Buyer’s demands are increasing and they are seeking more and more flexible and modular solutions tailored to their specific needs," Radhakrishnan added.
Radhakrishnan informed that Infosys BPO is well poised to deliver between close to 25 per cent of their portfolio of revenues from international delivery centers located outside India. Infosys BPO operates in global markets and have centres in seven countries including the US and China.