BANGALORE, INDIA: Informatica Corporation, a provider of data integration software, on Tuesday announced that British Airways has standardized on the Informatica Platform to propel the airline’s next stage of business growth.
The airline is using Informatica technology to deliver timely, trusted and relevant data across the organization, said a press release.
The airline first implemented Informatica PowerCenter Standard Edition, a component of the Informatica Platform, six years ago to help access, integrate and trust its information assets.
Since then, the Informatica Platform has been used across the airline to transform data into analytical information and improve operational efficiency, the release added.
“For the past six years, Informatica has been British Airways platform of choice to tackle even the most pressing data integration challenges. The Informatica Platform provides our airline with a high availability, high performance integration capability which supports greater efficiency, compliance with industry and government regulations, and improved responsiveness to industry changes,” said Ian Johnston, IT operations manager, British Airways.
He added that as the airline completes its merger with Iberia, it looks forward to working with Informatica to accelerate and de-risk the merger activity.
The airline operator claimed that the software has improved its operational efficiency and made the business more responsive to changing business conditions.
For the crew scheduling system, Informatica technology provides the shared knowledge which helps to ensure the crew is correctly assigned for their flights around the world and the cabin crew members operate within their flying hours, the release added.
The Informatica Platform is also the technology foundation for the airline’s predictive analytics, discovering and integrating all the data to populate British Airways integrated commercial warehouse (ICW).
Informatica added that the airline relies on the relevant and reliable information in ICW to make decisions associated with a wide variety of activities including ticket sales, flight schedules, and aircraft engineering, to the Executive Club frequent flyer program, flight punctuality and marketing campaign management.
Most recently, British Airways has upgraded its deployment of the Informatica Platform to exploit a grid computing architecture. This enables the airline to deliver 24x7 ‘operational quality’ performance and adhere to rigorous service level agreements (SLAs), while simultaneously enhancing platform scalability and reducing the administrative overhead of supporting its multi-node grid environment.
British Airways, which carries nearly 32 million passengers annually, generates significant amounts of data about its customers and cargo. This data is dispersed over multiple legacy systems - from crew and flight scheduling, staffing and supply chain applications to engineering records, customer relationship management systems and financial databases.