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India's first Web service goes live from NIIT

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CIOL Bureau
New Update

NEW DELHI: With the implementation of "AskAnExpert" Web service at

www.Netvarsity.com, NIIT has become the first Microsoft partner in India to have

successfully implemented and deployed XML Web services built on Microsoft .NET,

Microsoft's XML-based Web services platform. The "AskAnExpert" Web

service was built using Visual Studio .Net.

The "AskAnExpert" Web service from NIIT is designed to provide the

helpdesk functionality to multiple sites on various technology-related topics.

It allows subscriber Web sites/corporate networks to allow their users to post

queries on the subscriber sites itself. The queries are routed to the concerned

personnel based on the topic/subject of the query, availability, expertise

level, workload of the helpdesk personnel and the subscription model of the Web

service. Mail notification goes to the user when his query is answered.



This Web service can be used or subscribed to by any Web site, portal,


corporate Intranet site desirous of providing a helpdesk
(technical/non-technical) facility to its users. The service has been available

to NIITians at www.iNIITian.com where

NIITians can post queries on a range of



topics.


The next version of the "AskAnExpert" Web service would be available
after the release of the Notifications SDK by Microsoft, that will allow users

to receive the response to their queries anytime, anywhere and on any device.



NIIT is also working on other Web services solutions and frameworks for the

financial services, insurance, banking, retail and transport verticals. These

Web services are in various phases of implementation and will be available in

the coming months.

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