Improving quality is an attitude, not a magic bullet

CHAPEL HILL, USA:  Buying a new quality tool to improve processes is often the answer but not a solution. There is no magic bullet solution to process excellence. "Improving quality should be an attitude," says a quality executive in the recent webinar, "The Evolving Role of Quality in Business." For some companies, funding is too tight to buy these tools and for others, a combination of productivity approaches and tools has put them on the upward swing.

"The Evolving Role of Quality in Business" discussed the challenges of implementing quality and garnered feedback from 32 quality executives on how they used quality to drive growth at their own companies. Download the entire webinar presentation at http://www3.best-in-class.com/gr124.htm. It lit a discussion among quality executives that will continue at the Best Practices, LLC's Global Benchmarking Council 7th annual quality conference in September. Ensure that your company is part of that continued information exchange.

You're invited to exchange best practices and leading ideas with other quality executives grappling with similar issues at Managing Quality to Drive Growth (http://www3.best-in-class.com/gr116.htm), Sept. 19-21, 2007 at The Ritz-Carlton, Atlanta, Ga. Space is limited to maximize peer-to-peer exchange so register before September 7 at http://www3.best-in-class.com/gr112.htm. Receive $900 off the registration fee by entering this promo code at checkout: 74YJDB.

It truly will be a working conference with a line-up of informative and energetic speakers from quality innovators such as Motorola, DuPont, Dell and Wachovia. The intimate setting (~50 executives) enables you to network with every executive there and make connections that can help you when you return to the office.

Visit http://www3.best-in-class.com/gr123.htm to view the full conference agenda of speakers, topics, roundtable breakouts and networking opportunities. Note that Thursday's offsite reception and dinner promises to be a networking event to remember at the world's largest and most engaging aquarium, the Georgia Aquarium.

For more information about "Managing Quality to Drive Growth" or the research and networking opportunities available through an annual membership in Best Practices, LLC's Global Benchmarking Council (www.globalbenchmarking.com), contact Bridget Watson at (919) 767-9238 or bwatson@best-in-class.com.

This conference represents one of the networking opportunities at the core of the GLOBAL BENCHMARKING COUNCIL's mission to promote primary research, knowledge exchange, and operational excellence in three broad areas of business operations.