Siobhan Kennedy
NEW YORK: International Business Machines Corp., the world's largest computer
company, said on Monday it has displaced key competitors to win a high-profile
storage equipment deal with retail giant Wal-Mart Stores Inc.
The deal, which highlights the growing momentum for IBM's "Shark"
line of storage products, calls for IBM to supply 12 of its mainframe business
computers and 20 Shark devices to run Wal-Mart's industry-leading inventory and
supply system.
The new contract, worth an estimated tens of millions of dollars by analysts,
will supplant Wal-Mart's previous deals with IBM arch-rival EMC Corp., the
storage industry leader, Hitachi Data Systems and an older storage equipment
pact with IBM.
Wal-Mart - which last year had revenues of nearly $200 billion - has long
been considered the retail sector's model for using technology to manage
inventory and distribution. That way products in hot demand are quickly replaced
on store shelves, maximizing potential profits.
"Strategically, it's very, very important to us," Dave Carlucci,
general manager of IBM Americas, said in an interview with Reuters on Friday.
"It certainly makes this one of our biggest installations."
The senior IBM executive declined to say how the Wal-Mart deal compared in
size with other major retail customers that Big Blue serves, such as Saks Inc. ,
Gap Inc. and the No. 3 supermarkets group Ahold NV.
But this is the biggest deal IBM had ever won where it displaced existing
competitors on such a large scale, he said. Wal-Mart has installed a 50-terabyte
IBM system capable of storing five times as much data as is housed in U.S
Library of Congress.
"To get all of our storage in there, where we weren't positioned well,
and to get the next generation of our Z series (mainframe) with it, is very
positive," Carlucci said. Analysts said the deal was a sign that IBM's
storage line was now recovering ground it had previous lost to EMC.
"There's huge competition in the market today and IBM is fighting
back," John McArthur, an analyst with market research firm International
Data Corp. said. "For IBM to show this big of a deal is a huge comeback for
them."
Using IBM's mainframe computers and storage will enable Wal-Mart to order and
replace inventory across its 4,000 plus stores worldwide more efficiently than
before, Dan Phillips, Wal-Mart's vice president of technology, said.
"Something that may have run in two hours is now running in an hour and 15
minutes," Phillips said referring to a typical cycle of its restocking
process.
The deal is particularly significant given the depressed economic climate for
retailers, said Randy Covill, senior retail analyst with industry research firm
AMR Research. "It's all about cost-savings and operational
efficiencies," Covill said. "I think they're pushing that pretty hard
right now."
The announcement of one of its largest storage deals comes the day before IBM
is due to report its third quarter earnings on Tuesday. Winning new mainframe
and storage contracts helps drive demand for IBM's other big businesses,
including services and consulting work necessary to install its equipment.
(C) Reuters Limited 2001.