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IBM ties up with Innovation Auto Risk

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CIOL Bureau
New Update

BANGALORE, INDIA: IBM, an IT service provider, today announced that it has signed a 10-year information technology (IT) outsourcing agreement with Innovation Auto Risk, a provider in claims management services to insurers and fleet management companies.

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Innovation Auto Risk was seeking an IT solution provider that could supply and manage its IT infrastructure in a resilient yet cost-effective fashion. The deal focuses to support its growth and expansion plans, said a press release

As part of the agreement, IBM would deploy server, storage, networking and security IT infrastructure to be hosted at a data center in Delhi. It would provide 24x7 on-site infrastructure monitoring services from an on-site command center. In addition, IBM would also provide managed services and ongoing project management for infrastructure procurement, commissioning and configuration, as well as hardware refreshes after five years.

Innovation Auto Risk, headquartered in Delhi, has claims servicing operations across India. It is a joint venture between Auto Risk Management Services Pvt. Ltd., a provider in pre-risk inspection services and other related insurance services, and Innovation Group plc., a provider of enterprise software, business process outsourcing (BPO) and repair and service network management solutions to the global Property and Casualty industry.

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IBM put together a customized end-to-end managed services package and introduced Innovation Auto Risk to an operating-expense driven model, rather than capital-expense driven model.

This allowed the company to pay IBM as-it-grows its business operations thus removing the need for large capital influx to sustain its growth and expansion. This agreement aims to reduce Innovation Auto Risk’s capital expenditure on IT by 25 per cent, said the release.

Jyothi Satyanathan - country manager - ibm.com, IBM India/South Asia remarked that Innovation Auto Risk needed to build a robust infrastructure to address the growing claims processing requirements of their customers and they were able to provide this using a unique model that helped them grow without the headaches of managing their back-end and the need for huge capital requirements.

“We are delighted with our agreement with IBM and believe its technology expertise and focus on delivering cost-efficient solutions will help us achieve our growth strategy and higher levels of customer satisfaction,” said Manu Mehta, director, Innovation Auto Risk.

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