IBM opens recovery center in India

BANGALORE,INDIA: IBM today announced the launch of a Work Area Recovery Center in Navi Mumbai, India.

This center offers a solution to help clients minimize the effects of disruptions to existing workplace and productivity of their workforce.

A statement by IBM claimed that it is a unique solution being introduced in India for the first time, making IBM the only corporation offering such a business continuity solution at a large scale to customers in the country.

The center, which is primarily targeted at the captive contact center operations of companies in the financial services sector and business process outsourcing space, is spread over an area of 25,000 square feet.

It will initially be able to support a capacity of up to 2,500 seats per year, offering work force continuity for its clients, and can scale up to a capacity of 3,500 seats.

Nipun Mehrotra, director, Global Technology Services, IBM India/South Asia, said, "The center helps clients focus on the human side of business continuity to ensure that employees can remain productive even when they cannot access their workplace in unexpected events of floods, terrorist threats, large-scale power outages, fire or other instances of IT infrastructure outages."

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