HR gets Cloud transplant at Mercy

WESTON, USA: Ultimate Software (Nasdaq: ULTI), a cloud provider of people management solutions, announced that Mercy Memorial Hospital System, a nonprofit, integrated healthcare provider, is leveraging the UltiPro solution for end-to-end HR functionality, consolidated business intelligence, and strategic talent management.Headquartered in Monroe, Michigan and comprised of approximately 1,700 employees,

Mercy Memorial has been using multiple systems to handle its HR, payroll, and benefits operations, including a payroll service bureau, a patient registration and billing application, as well as manual spreadsheets. Executives selected the UltiPro solution as the company’s single system of record for human capital management (HCM), and Mercy Memorial went live on UltiPro in December 2011.

“Our HR processes had become just too labor-intensive, and because we had to manually input data to spreadsheets and reports, our operations had become vulnerable to error,” said Bruce Kelly, chief information officer at Mercy Memorial Hospital System. “One of our strategic initiatives is to be an employer of choice. So we needed a vendor that is completely focused on HCM technology and that delivers the right people management platform for our workforce. We like that UltiPro is easy to use and provides our HR team with 24-7 access to UltiPro from anywhere at any time. UltiPro’s comprehensive functionality for HR is significantly increasing the productivity of our HR team and helping us engage our workforce.”

With UltiPro, Mercy Memorial now has one HR technology provider to work with for all HR activities, including access to user-friendly business intelligence tools, it says in a press release.

“We chose UltiPro for its strategic reporting and business intelligence, and we also appreciate the solution’s ease of use, flexibility, and the accessibility of its Web functionality. UltiPro is providing us with the technology that supports the needs of our workforce,” said Maureen Henson, SPHR, vice president of human resources at Mercy Memorial Hospital System.