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HP opens new facilities for ITO delivery

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CIOL Bureau
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DELHI, INDIA: HP Enterprise Services on Thursday announced that it has opened two new facilities in Bangalore.

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The new facilities will increase the capacity of the Best Shore hub in India and will offer infrastructure technology outsourcing (ITO) services to clients across the globe in a shared service delivery environment, said a press release.

Earlier, HP had announced that it expects to add more than 500,000 square feet of real estate in FY11 through three new facilities in Bangalore and one in Chennai to deliver multiple services to clients across the globe.

Additional facilities will be added before year end and will increase the hub’s capacity to deliver applications as well as infrastructure technology outsourcing services in India.

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HP’s Best Shore hubs are designed to enhance the client experience by giving them access to technical expertise and tailored solutions to meet their unique requirements.

The hubs also help reduce delivery complexity by providing multiple services from a single location and support rising client demand for low-cost, scalable services.

They also integrate with other delivery centers to create a global sourcing model that is balanced, flexible and best-in-class.

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“Global sourcing has the potential to not only support short term, tactical goals of cost savings, but also long term advantages of increased competitiveness, efficiencies and above all, innovation,” said.

Prakash MS, director, Best Shore ITO India Center, HP. “At HP’s Best Shore ITO India Center, we are driving non-linear growth through automation and innovation. This new facility will deliver next generation infrastructure services to our clients across the globe. Given HP’s leadership in this space, our employees in India get the opportunity to move up the value chain and deliver high-end infrastructure engineering and architect roles as well.”

HP has additional delivery centers worldwide that are critical to its overall sourcing model, providing specific skills, languages and time zones that clients require. Other hub locations include Bulgaria, China, Costa Rica, Malaysia and the Philippines.

These mature HP Best Shore locations operate in time zone-relevant countries and offer a significant employee base that can deliver highly scalable services to clients.