Hertz Europe rents IT again

EUROPE: Hertz has announced that it has renewed its existing relationship with BT with a three year extension to their current contract. The three year deal will provide networked IT services to Hertz Europe Ltd and will enable Hertz to deliver excellent levels of customer service across its European offices via a collaborative IT infrastructure. BT provides networked IT services to 1100 of Hertz Europe’s locations.

As a press release shares, BT’s networked IT services provide Hertz Europe with technology to connect its corporate headquarters with more than 1,100 rental station sites across Europe. Additionally, BT will support more than 9,000 desktop devices, printers and servers. The network will deliver critical information to Hertz locations throughout Europe, enabling the effective reservation fulfilment for every Hertz customer.

Paul Bermingham, IT director, Hertz Europe Ltd, said: “In today’s market, it is vital that Hertz maintains its position as the leading general use car rental company by continuing to deliver excellent customer service, and at the same time maximise the potential of our network. BT’s networked IT services are crucial to managing our business effectively across a large number of sites in seven different countries. The continued use of BT’s innovative technology will create tangible cost benefits for Hertz going forward.”

Laurie Bowen, managing director, Commercial and Brands, BT Global Services, added, “Today’s global economy is putting pressure on multinational companies to become leaner and more efficient and at the same time continue to deliver quality services to customers. By partnering with BT, Hertz can explore new technology to innovate, create cost savings, and work effectively and efficiently across many diverse geographical locations.”