Henkel's apps laundry in Accenture's basket

NEW YORK: Accenture will now provide international consumer goods company Henkel A & Co KGaA with application development and maintenance services in Europe and North America under a seven-year application outsourcing contract.

Under the terms of the agreement, Henkel will outsource to Accenture its application development and maintenance activities, including all SAP applications, business intelligence solutions, customer relationship management programs and Web applications. The program is designed to provide Henkel with a more proactive information technology function, enabling the company to reduce technology costs, improve customer service levels, and better anticipate and meet future business demands.

Financial terms were not disclosed in the press release.

Accenture will deliver the services through its Global Delivery Network using one of its delivery centers in Bangalore, India.

“We are delighted to have reached a solution with Accenture that is based on state-of-the-art technologies and work methods and allows us to satisfy the demands of our IT users even more efficiently and cost-effectively,” said Dr. Peter Wroblowski, Chief Information Officer (CIO) at Henkel.