MUMBAI: HCL Technologies, a leading technology firm, said on Saturday that it
has struck an alliance with British Telecommunications Plc for call center
operations.
New Delhi-based HCL said that as part of the deal, it would initially buy 90
per cent of BT's Apollo contact center unit in Belfast, Northern Ireland for
$11.5 million.
After three years, it would pay $1.2 million for the remaining 10 per cent.
The deal will guarantee HCL revenue of $30.24 million over the next three years,
the company added.
"The transaction marks HCL Technologies strategic intent to establish a
dominant position in the fast growing information technology-enabled services
segment," the company said.
It added that it would absorb the 45 employees of BT in the center. A
wholly-owned subsidiary, HCL E Serve Technologies Ltd., would manage the center,
it added. "This transaction, in addition to helping HCL in establishing a
significant presence in the island of Ireland, will advance our strategic plans
for Europe," said HCL Technologies chairman Shiv Nadar.