HCL set to acquire Control Point

BANGALORE, INDIA: HCL Technologies Ltd. (HCL), India’s leading global IT services provider, announced signing of an agreement to fully acquire Control Point Solutions, Inc., the leading provider of voice, data and wireless Telecommunications Expense Management (TEM) services.

Privately held, Control Point Solutions (CPS) leads the TEM market with robust platforms catering to both enterprises and carriers across industry verticals. As part of the transaction, HCL will acquire four delivery centres in US with over 200 professionals, who come to HCL with domain knowledge and technical expertise.

This acquisition will strengthen HCL’s unique advantage of providing multi-service delivery platforms for our customer with CPS’ TEM expertise complementing HCL’s remote infrastructure service offering. Control Point Solutions is a market leader in the highly fragmented TEM industry with its internally developed robust platforms.

Control Point Solutions’ technology has been a key differentiator that has demonstrated capability to support both the enterprise and carrier segments. Control Point Solutions customers include Fortune 500 organisations across a broad variety of industries. For nearly two decades, it has managed the entire telecom expense life cycle for clients, providing industry-leading solutions for their voice, data and wireless requirements.

Ranjit Narasimhan, president and CEO, BPO Services, HCL Technologies, said, “The strategic acquisition of Control Point Solutions is in line with HCL BPO’s goal to make strategic, platform-based acquisitions which give us sustainable competitive advantage in chosen verticals. This acquisition enhances HCL’s ability to become an end-to-end provider of business process outsourcing services in the attractive TEM space. With this acquisition, HCL becomes the first business process service provider to enter this market. HCL will leverage its existing experience in TEM to further diversify into other geographies and newer areas like utilities, freight, to name a few.”

Bob McMullan, CEO, Control Point Solutions Inc., said, "Over the past years, Control Point Solutions has invested in delivering the most advanced technologies, building new data and service centres and elevating our customer service to become a leader across the industry. HCL Technologies will also facilitate Control Point Solutions’ push to offer additional services to our current client base and enhance its current platform.”