HCL cited as a “leader” in North American and EMEA apps outsourcing markets

BANGALORE, INDA: HCL Technologies, a leading global IT services has been ranked as a "Leader" in The Forrester Wave: North American Applications Outsourcing Services, Q1 2014 and The Forrester Wave: EMEA Applications Outsourcing Services, Q1 2014 Reports.

The reports, brought out by a leading global research and advisory firm Forrester Research Inc., discusses the demand and supply for application outsourcing in North America and EMEA respectively. HCL has been included in the reports as a top service provider who "takes application support as a science", according to one HCL client. Custom and enterprise applications management represent nearly 54 percent of HCL's total revenue.

In the research, William Martorelli, Principal Analyst, Forrester Research Inc. and author of both Forrester Waves for the application outsourcing services mentions that "HCL is seeking to augment its impressive strength and momentum in infrastructure engagements with its greater competitiveness on the applications side. HCL is also applying automation in the context of applications management. Flexibility is one of HCL's hallmarks, as client references attest."

The research also state that "HCL's transition methodology is focused not only on initial transitions from customer environments but also supplier-to-supplier transitions. HCL's "employee-first" philosophy is a differentiator."