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Havells clips some time, travel, capex cables with VC upgrade

Scope of video-collaboration covers over 70 video-enabled meeting rooms, 47 domestic and 23 foreign locations

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Pratima Harigunani
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HYDERABAD, INDIA: Havells India, a billion-dollar plus electrical equipment manufacturer has upgraded their existing Polycom video infrastructure. Their deployment now covers 47 locations in India and 23 international locations including Argentina, Ecuador, Germany and the United Kingdom, as per a Polycom announcement.

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The company adds that following 12 years of successful usage of Polycom video conferencing solutions within India, employees now have access to the latest HD collaboration technology. This includes more than 70 video-enabled meeting rooms to enable teams nationally and internationally to meet and collaborate on many essential business workflows including sales, marketing, product reviews, plant interactions and more.

The company refreshed its existing deployment with new video and content collaboration solutions including the Polycom Real Presence Group 500, along with three year Polycom Advantage support services for streamlined onsite implementation, it explains.

Havells is a manufacturer of electrical and lighting products and covers home appliances, industrial and domestic circuit protection devices, cables and wires, motors, pumps, fans, modular switches, electric water heaters and power capacitors. Covering domestic, commercial and industrial applications with several teams spread across multiple sites and remote locations, collaborating on product design, inspection, and stock-related issues is an essential part of the daily business operations for the company.

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In 2002, Havells introduced Polycom’s video conferencing solutions in 24 Indian locations to communicate between headquarters, branch offices and factories. Prior to the deployment of video collaboration solutions, long distances between offices presented a challenge as many of its manufacturing units and offices are spread across the country and other continents. This meant significant travel requirements and less effective interactions between employees. As a fast-growing organisation with a global network of 91 branches and representative offices in over 50 countries, further improvements to operational efficiency, closer team collaboration, and enabling a flexible working culture were key priorities for the company.

Beyond video infrastructure, Havells has a long history of field workers using Polycom audio conferencing solutions to communicate back to offices. In 2014, the decision was made to adopt wider video usage across the company, particularly to upgrade and redeploy existing infrastructure and connect all regional and sub-regional offices with headquarters. The upgraded video collaboration network is aimed at supporting business functions like Sales and Marketing, Finance and Human Resources to swiftly react to market opportunities and improve customer interactions while reducing Capex.

Vivek Khanna, Sr Vice President (IT & Finance) adds. “The implementation of video and audio across 70 locations is a step in enabling a new way of conducting business for our teams in multiple geographies to communicate better and consequently increased efficiency in product development, manufacturing, and reviews. This in itself has not only helped us achieve significant savings in time and travel costs, but to also establish a better work-life balance for many employees.”

Minhaj Zia, Managing Director, Polycom India & SAARC said: “As a long-standing Polycom customer, video collaboration has proven to be a deeply-embedded business and productivity tool for Havells.”