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Harvey Nash Inc onboard at Jefferies LLC

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Abhigna
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WAYNE, USA: Harvey Nash Inc., an IT recruitment, IT outsourcing/offshoring and executive search firm, announced that Jefferies LLC, a global investment banking firm, selected Harvey Nash to deliver infrastructure end-user support to the company's global operations in multiple locations across North America, Europe and Asia.

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During the five and a half year engagement, Harvey Nash will provide tier 1 and tier 2 desk-side support to Jefferies' workforce of 3,800 employees located in more than 30 cities across the globe, including New York, London, Hong Kong and Tokyo

"Partnering with an experienced IT outsourcing provider like Harvey Nash ensures our team is able to support clients with the right technology and high productivity," said Hany Doss, Senior Vice President, Technology at Jefferies. "We chose Harvey Nash to gain cost efficiencies and help us meet our larger IT business goals, and we are already seeing results. They implemented this project quickly, and were up and running globally at the same time. It was very seamless. We look forward to seeing the returns grow over the next five years."

Harvey Nash Inc. President and CEO Bob Miano said, "We are honored to help a global financial firm like Jefferies increase its efficiency and productivity. When Harvey Nash takes ownership of a critical infrastructure function for our clients, we enable our clients to focus on their core priorities."

The outsourcing engagement with Jefferies became fully operational in December 2013, following a six-month seamless transition in which all Jefferies employees formerly providing desk-side support transferred to Harvey Nash. Harvey Nash maintained almost 100 percent retention through the process.