Goose wins Alcatel Lucent Managed Svcs

HYDERABAD, INDIA: As big Telco up their efforts to improve real-time performance management, track slippage in KPI and manage some of its Key statutory and regulatory compliances implementation process, IT product innovation company Goose Technologies sensed the opportunity and started an early R&D efforts to build solutions as part for its already successful Procon suite of real-time performance solutions for some for the leading Telco’s.  The press release adds that Goose also announced Alcatel Lucent Managed Services (ALUMS) as a customer of Procon Network Performance Management Solution.

Procon suite serves Telecom industry to help improve Network Performance Management (NPM). It provides fast root cause analysis of service affecting problems and full visibility of network and subscribers with a focus on subscribers, roamers, handsets, services and cells. Goose expects its Procon suite for Telcos to add significant new revenue for the company as it anticipates the demand for NPM solutions from the domestic Telecom industry to grow in the coming years. Making the announcement Debasish Pattnaik, Founder & CEO of Goose Technologies said “Procon suite is designed to help telecom operators to increase operational efficiency and reduce expenses by getting the most out of their Network infrastructures through faster detection of problems. It gives our users fast and flexible access to performance data and a reliable understanding of key performance indicators such as network availability, levels of interference, dropped calls, congestion, traffic levels, grade of service, error rates and other Key Performance Indicators. “ 

Ramkumar Balasubramanian, General Manager - Practice & Business Development, Manage IT, Wipro Infotech said "Procon has helped us in increasing the visibility for the SLAs linked to all customers by providing real time data.  With Procon's early warnings and predictive analysis, we have been able to deliver better SLA thus increasing customer satisfaction and savings on time as well as cost. We are also in process of rolling out Procon Governance Application for managing our internal audit and compliances."