GlaxoSmithKline renews BPO contract with Satyam

HYDERABAD, INDIA: Consulting and IT services provider Mahindra Satyam, the new brand identity of Satyam Computer Services, today announced that its business process outsourcing (BPO) arm, Mahindra Satyam BPO, has renewed its existing contract with pharmaceutical and healthcare products company GlaxoSmithKline for a further period of five years.

Mahindra Satyam BPO said its relationship with GSK is five years old, and it currently provides high-end artwork and design services to the pharmaceutical company. The Regional Service Center (RSC) at Mahindra Satyam BPO will provide creative logo, production and promotional graphic artwork services to a global customer base of GSK.

Speaking about the achievement, Vijay Rangineni, CEO, Mahindra Satyam BPO, said this contract renewal is a reaffirmation of the faith placed by GSK in Mahindra Satyam BPO.

“Our focus on high-end services and our ability to leverage knowledge of the customer’s business have enabled us to offer services that are at the core of the customer organization. Mahindra Satyam BPO provides GSK with a fully integrated cost effective scalable model within the high-end Artwork and Design services space,” he said.

The BPO arm of Mahindra Satyam serves over 100 countries in the customer’s global footprint, said a press release. Currently, Mahindra Satyam BPO has a dedicated RSC in Hyderabad and manages Design and Artwork Shared Services, Supply Chain Management and Logistics Support. Mahindra Satyam BPO also offers multilingual services to the customer in French, Spanish and Arabic besides English.