GajShield brings faster support to the partners and customers

BANGALORE, INDIA: GajShield, the Network Security and Email Security provider, offers faster support to the partners and customers through on-time technical assistance.

GajShield's knowledgeable and qualified technical engineers keep partners and customers updated on the evolving threats. Technical engineers help them to troubleshoot problems related to their network as well as configuration of various GajShield features.

One of the key benefits that GajShield partners and customers get is that they interface directly with GajShield technical engineers. GajShield team provides faster support to the partners and customers through a dedicated toll-free number and email support.

The in-house test environment will help support engineer to simulate customer problem and provide them quick solution. GajShield conducts continuous training and certification programs for both customers and partners.

Sonit Jain, CEO at GajShield said "We bring in a lot of benefits to partners and customers, as the call does not get routed to any non technical call center representative but to a qualified engineer straight away. We are committed to provide superior support for every product we offer. We work on a simple principal, if a customer opts to take GajShield product and services then he should not look to opt any other competing vendor."