Frost & Sullivan awards DHL India

By : |May 26, 2008 0

MUMBAI, INDIA: DHL India has been awarded ‘Best International Logistics Service Provider’ and ‘Best Brand Awareness in the Indian Logistics Industry’ for the year 2007 by Frost & Sullivan. This award is in recognition of its outstanding performance in customer experience and satisfaction for the year 2007.

The company scored on key parameters like ability to deliver on time, damage control of materials at warehouse and transit, consignment tracking facility and transparency in processes.

While presenting the award, Anand Rangachary, MD, Frost & Sullivan, South Asia & Middle East, said, “DHL India focuses on select industry verticals providing customers the benefit of working with the specialist and not just a logistics provider. DHL operates with the aim of building partnerships and works closely with customers, often shoulder-to-shoulder with the management teams of the customer organization. Know-how of the people coupled with industry-leading solutions provide DHL with a real competitive advantage.”

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Speaking on its future plans, Craig Grossgart said, “Logistics is the barometer of the economic growth of a country and India is on a fast growth path. With our global expertise, and our consistent investments in India, DHL is poised for greater heights in customer service and operational excellence.”

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