Free smartphone getWaiter! app for hospitality merchants

MILTON KEYNES, UK: getWaiter! is a new smartphone app, both for Android and iOS and internet-based portal, getwaiter.com, for consumers and merchants, which offers radically improved customer service in the hospitality industry by making it easy for diners to call their waiter.

Businesses simply register with the new free service which lets them allocate a site and table specific getWaiter! code, which is similar to a barcode, to each of the tables of their establishment. Then all they need to manage their waiting service is an internet-enabled tablet. The system is completely stand-alone from existing EPoS and IT systems.

The powerful merchant web-based service also comes with optional sophisticated analytics software so that merchants can track exactly how well teams are performing by pinpointing which parts of the room are busiest, spotting bottlenecks, and fine-tuning staffing levels to minimise wait times and increase table rotations, so that they are always working at optimum levels.

The app has been designed as an aid to waiting service so consumers can use it to simply call the waiter, order another round of drinks, or ask for the bill. This improves customer loyalty and increased sales per table all without any set up or ongoing costs.