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Finnish Retail Group shops WFM

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CIOL Bureau
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STOCKHOLM, SWEDEN: The Finnish retail group Suomen Lähikauppa Oy has selected InVision Software, for enterprise-wide workforce management (WFM), to implement its scheduling software solution InVision Enterprise WFM.

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As per a release, the InVision solution will optimise the staff planning of approximately 6,000 employees at the Siwa and Valintatalo format stores.

Using the WFM system, Suomen Lähikauppa intends to match the deployment of its in-store employees with actual customer footfall and thus improve customer service while avoiding over- and under-staffing. Applying the integrated time management features of the WFM solution the retail group will establish an efficient payroll controlling system. Moreover, employees will be able to enter preferred working times online, and these choices will be taken into account within the scheduling process.

The Finnish retail corporation has decided to implement all modules of InVision’s employee scheduling software to cover the entire workforce management process – from demand-oriented forecasting to scheduling, optimisation, integrated time management and finally to monitoring and controlling of the scheduling.

The implementation of InVision Enterprise WFM will start in the course of this summer and it is planned that the system will be fully in place at the beginning of 2010.

The Suomen Lähikauppa group is Finland’s player in local stores and has more than 750 convenience stores of different sizes that operate under the brand names of Siwa, Valintatalo and Euromarket.