Excellence comes with practice, not talking: Infy co-founder

By : |September 30, 2003 0

NEW DELHI: Achieving excellence is not about talking but practicing. In order to achieve excellence, organizations must be proactive, must confidence, be honest and transparent, which collectively will drive it towards achieving excellence and Infosys Technologies Ltd is a personification of all these attributes, which helped it to win the CII-Exim Bank Award for Business Excellence 2002. Infosys co-founder and member of the Board K Dinesh states, at the Winner’s conference organized by the Confederation of Indian Industry (CII).

Dinesh said that Infosys believes that results will come from delivering the best value for money to all stakeholders and Indian companies are gradually realizing this key aspect. He said that excellence cannot be achieved in isolation but has to be inter-connected, as far as all the departments in the organization was concerned.

He added that for any organization to excel, the leader must lead by example and visibly demonstrate a passion and commitment for excellence in all areas. Dinesh further added that business must be predictable, sustainable, profitable and de-risked and it is important for products and services to exceed customers’ expectations.

Earlier, CII National Committee on Quality Chairman and Bharat Heavy Electricals Ltd CMD KG Ramachandran, while delivering the welcome address, said that India has a long way to go in realizing its potential in terms of global competitiveness. He said that CII believes a country becomes competitive when a component becomes competitive and the Indian corporate sector will have to come forward in this regard. He called for enhancing quality and strategy efforts.

He said that this award recognizes companies that has achieved excellence and can be a role model for other organizations. He added that this award was given to Infosys Technologies Ltd, in recognition of its overall business excellence and said that Infosys is the "preferred destination of stake holders", which he said is excellence personified.


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