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Evaluating Wireless Connectivity to Enterprise Applications

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CIOL Bureau
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Companies have invested heavily in their corporate systems, databases and

applications. Providing desktop access to these systems and to this information

has significantly enhanced employee productivity and effectiveness. But workers

in the field (service, installation, delivery, sales, etc.) have historically

enjoyed only limited access to the systems and data available at head office.






In an effort to improve quality, lower costs and increase customer and employee
satisfaction, a growing number of government and corporate enterprises are now

extending their information and applications right out to handheld devices

carried by field employees. Some of these wireless implementations have been

successful while others have been disappointing.






Extending enterprise applications to field forces can improve productivity,
reduce costs and improve customer satisfaction. However, care must be taken in

the design and systems used to overcome the limitations of wireless data

networks and handheld devices.



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As most CIOs know, developing customized

application software internally can be a very expensive and time-consuming

approach to a solution. Most companies overlook the complexity of ongoing

development requirements when they undertake a wireless application project.

This document also looks at the various types of solutions available in the

market today and presents the pros and cons of each. It examines the factors to

consider when adding wireless access to existing corporate applications or when

designing new wireless applications for enterprises. These factors include

networking issues, device issues and issues involving the software or platform

needed to make it all work seamlessly.

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To read a complete report on this, log on to the free white paper @

http://productfinder.infoworld.com/collateral/WTP/50453_15781_66481_Wireless_Connectivity_to_Enterprise_Applications_(Aug_2004).pdf

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