Europe's firm pumps in $350,000 on Dox soln

IRVINE, CALIFORNIA: A Europe financial services firms that covers many retail, corporate and investment banking and insurance customers worldwide, has signed on Kofax with a document capture solution. The value of the contract to Kofax is more than $350,000.

The organization, as a press release adds, will use Kofax software to capture, classify, extract and perfect data from more than two million medical insurance documents, including medical records, clinical trial results, customer claims and contracts, received annually within its insurance division.

The resulting data and images will then be exported into an IBM Content Management system for archive purposes. As a result, the organization hopes to significantly reduce manual processing tasks and realize cost savings throughimproved operational efficiency, increased data accuracy and better customer service.

“Global financial services firms, which have such paper-intensive services as healthcare insurance, must deliver operational efficiency and ROI at every level of their organization in order to improve customer service and maintain their competitive advantage,” said Alan Kerr, Executive Vice President of Field Operations at Kofax.