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In an exclusive interview with CiOL, Dr. Chinmay Hegde, CEO & MD of Astrikos.Ai, shared how the company’s predictive analytics platform is revolutionizing decision-making across smart cities, data centers, and mission-critical infrastructure. He highlighted the measurable impact of AI-led foresight in enhancing operational efficiency, public safety, and sustainability. From reducing emergency response times to optimizing industrial workflows, Dr. Hegde emphasized how Astrikos.Ai empowers enterprises and governments to become more resilient, data-driven, and future-ready in a rapidly evolving digital landscape. Excerpts.
How is Astrikos.Ai’s predictive analytics platform redefining decision-making processes for enterprises, and what measurable impact have you seen across industries like smart cities or emergency response?
Astrikos.Ai’s predictive analytics platform is fundamentally transforming how enterprises and governments make decisions by turning siloed infrastructure data into real-time, actionable intelligence. Our suite of products—Omnific, Cognus, Kolaz, Mazzant, and KIM—brings verticalized AI to the core of smart infrastructure operations across cities, campuses, data centers, and industries.
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Omnific powers Smart City Management, offering unified command and control for emergency response, traffic, utilities, and citizen services. In large-scale deployments like UP112 and the 2025 Maha Kumbh Mela, it helped reduce response times by 30%, service disruptions by 25%, and improved inter-departmental coordination using predictive alerts and digital twins.
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Cognus delivers Data Centre Optimization by enabling predictive maintenance, thermal anomaly detection, and real-time sustainability tracking (PUE, CUE, ISO 50001). Clients have achieved 25%+ energy efficiency gains and significantly reduced equipment downtime.
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Kolaz supports Smart Campus Operations, integrating energy systems, safety controls, and infrastructure intelligence into a single platform. It helps institutions improve resource allocation, automate SOPs, and enhance sustainability metrics.
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Mazzant is our Integrated Infrastructure Monitoring & Insights System (I2MIS), designed for urban-scale assets like water, energy, and mobility infrastructure. It provides early warnings, asset health analytics, and decision support for city planners and engineers.
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KIM brings Industry 4.0 Intelligence to manufacturing and industrial environments, using machine learning to optimize workflows, predict equipment failures, and reduce operational bottlenecks—leading to improved throughput and reduced downtime.
Across these platforms, we enable clients to meet global benchmarks like LEED, BRSR, and ISO 50001, while achieving measurable outcomes: 10–30% improvement in planning efficiency, 30% reduction in downtime, and higher operational visibility across distributed infrastructure. With deployments across India, MENA, ASEAN, and North America, Astrikos.Ai is helping public and private enterprises become resilient, data-driven, and future-ready—shaping the next generation of intelligent infrastructure.
Could you share a standout success story where Astrikos.Ai’s solutions significantly changed operational outcomes for a client, perhaps in a high-stakes environment like a data center or public safety system?
One of Astrikos.Ai’s most transformative success stories is our deployment in UP112, India’s largest Emergency Response Support System (ERSS) and the world’s most extensive public safety platform serving over 250 million citizens.
When we began, UP112 faced the complexity of coordinating 1,200+ control room agents, 250+ district-level administrators, and thousands of first responders, all operating across a vast geography with high call volumes and escalating emergency diversity. Delays in routing, siloed communication, and lack of predictive planning often created bottlenecks in life-saving interventions.
To solve this, Astrikos.Ai deployed the S!aP Omnific platform—our AI-powered Smart City and Public Safety Intelligence Engine. It redefined operations by creating a single pane of command visibility, integrating feeds from voice calls, CCTV networks, mobile apps, GPS-enabled vehicles, and more.
Key Outcomes:
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Reduced average response time by over 30%, even in Tier-2 and Tier-3 cities
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Real-time visualization of 10,000+ live incidents, with AI flagging critical cases for escalation
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Dynamic resource allocation across 35 police districts and 75 control centers
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AI-driven advisories helped preempt surge conditions (festivals, political events, weather-related spikes)
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Real-time tracking and dynamic routing for emergency vehicles, improving ground team coordination
During high-pressure events like the 2025 Prayagraj Maha Kumbh Mela, where over 40 million pilgrims gathered in 72 hours, S!aP Omnific played a central role in maintaining public safety with zero systemic breakdowns.
The UP112 success is not only a testament to Astrikos.Ai’s scalable, resilient technology—it also demonstrates how predictive intelligence can save lives, instill public trust, and make governments future-ready.
In what key ways does predictive AI offer a strategic edge over traditional analytics approaches, and how do you help enterprise clients navigate this shift?
Predictive AI offers a strategic edge over traditional analytics by shifting enterprises from hindsight to foresight. While traditional analytics focuses on what happened and why, predictive AI answers what will happen, when, and how to intervene before it does. This proactive capability is game-changing for infrastructure-driven environments where the cost of downtime, delays, or inefficiencies is high.
At Astrikos.Ai, we embed predictive intelligence across our platforms—whether it’s flagging an HVAC failure in a data center, forecasting emergency call surges in a command center, or anticipating energy overload in a smart campus.
We help enterprise clients navigate this shift through:
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Pilot-first deployments: Focused use cases (like predictive maintenance or real-time SLA violations) that demonstrate fast ROI
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Human-friendly insights: Our platforms don’t just predict—they explain what’s wrong, where it is, and what to do next in plain terms
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Visual tools & DIY flows: Interactive dashboards and visual ML builders empower non-technical teams to adapt AI to their environments
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Seamless integration: We integrate with existing SOPs, ITSM systems, and legacy infrastructure, making AI augmentation smooth and non-disruptive
In essence, we don’t just deliver AI—we help clients operationalize foresight, build resilience, and make decisions that are faster, smarter, and more sustainable.
With increasing focus on transparency and accountability, how does Astrikos.Ai integrate explainable and ethical AI frameworks into its platform architecture and deployment strategies?
At Astrikos.Ai, we recognize that deploying AI in critical infrastructure like smart cities, emergency response systems, and data centers demands more than just accuracy—it requires transparency, accountability, and trust. That’s why our platforms are built with explainable AI (XAI) at the core.
Instead of functioning as opaque black boxes, solutions like S!aP Omnific and S!aP Cognus deliver human-readable advisories that clearly outline what is predicted, why it’s happening, and what should be done. This ensures that operators and administrators fully understand and trust the system’s insights, enhancing both usability and operational confidence.
Our architecture also embraces a human-in-the-loop approach, where AI augments decision-making rather than automating it blindly. Users maintain full control, with the ability to review, override, or act on AI recommendations. We align with global ethical AI frameworks (e.g., OECD principles) and ensure compliance with local data protection regulations like India’s DPDP Bill. Features like audit trails, bias detection, and data anonymization are standard—allowing organizations to deploy AI responsibly while maintaining transparency, fairness, and long-term accountability.
Looking ahead, how do you envision Astrikos.Ai contributing to the evolving landscape of AI governance, and what role should AI innovators play in setting global standards for responsible AI use?
Looking ahead, Astrikos.Ai aims to be a leading voice in shaping the future of AI governance—especially in sectors where public safety, infrastructure reliability, and citizen trust are paramount. As a company deeply embedded in mission-critical domains like smart cities, emergency response, and energy systems, we see it as both a responsibility and an opportunity to ensure that AI systems are transparent, equitable, and aligned with societal values.
We envision contributing through real-world deployments that serve as models for ethical AI adoption, where explainability, human oversight, and data privacy are not afterthoughts but core design principles. By partnering with governments, standards bodies, and fellow innovators, we aim to help translate high-level AI ethics into practical implementation frameworks, particularly in the Global South where infrastructure is rapidly digitizing.
AI innovators have a vital role to play—not just in creating powerful algorithms, but in ensuring those algorithms operate fairly, safely, and accountably. This means pushing for open standards, cross-border collaborations, and regulatory co-design, while continuing to build tools that empower—not replace—human judgment. At Astrikos.Ai, we’re committed to leading by example: building AI systems that not only perform but also uphold the principles of trust, responsibility, and inclusion.