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Elitecore service management platform enables tier 1 operator in India

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Sharath Kumar
New Update

BANGALORE, INDIA: Elitecore Technologies, the global provider of Wi-Fi Service Management Platform (SMP), has announced that its SMP has enabled a leading Indian operator to offer residential Wi-Fi services for its subscribers on both prepaid and postpaid models.

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The SMP fulfills the operator monetization goals by offering enhanced experience to residential customers, create new services and achieve faster dealer provisioning by using reseller portals and Customer Premise Equipment (CPE) management which enable the operator to check Wi-Fi feasibility at user premises, install and activate CPE and support proper payment methods.

Further, Elitecore SMP enables residential subscribers to latch on to public hotspots using their existing accounts. It also caters to other walk-in users through time and volume-based vouchers. The future-ready SMP also supports operator roadmap of launching Wi-Fi offload.

Says Dhaval Vora, VP, Product Management, Elitecore, "Operators can monetize 2G-3G subscribers and other users within a Home Wi-Fi range by converting them into cost-effective residential Wi-Fi plans while offering Wi-Fi hotspot access for those users as a premium service. Elitecore SMP also enables operators to scale to other business models including inter-carrier wholesale, Mobile Data Offload, Enterprise, Location-aware events and hospitality."

As part of its SMP core stack, Elitecore provides Voucher Management, Rating and Charging, Customer Care, Web self-care along with Product Catalogue Management, Payment and Collection and Work Order management. Elitecore′s Captive Portal enables residential as well as normal walk-in user registration at hotspot with AAA which integrates with Top Tier-1 NEP vendors for seamless user authentication while offering IP Log Management System for legal intercept mandate of telecom regulatory authorities.

Elitecore has further offered services including national Wi-Fi core OSS/BSS solution design, project management, system integrations and design, COTS customization, user training and security assessment.

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