Easynet ties up with NCR

MUMBAI, INDIA: Easynet, a provider of managed network, managed hosting and value added services, today announced a global hardware services partnership with technology company NCR. Under this partnership, NCR Telecom and Technology will provide hardware procurement, on-site hardware installation and maintenance support services to Easynet’s networking customers.

The partnership will help to deliver fast roll-out times and high levels of availability to the customers around the world. NCR will focus on countries not currently covered by Easynet’s field service teams. This will enable Easynet to provide end-to-end customer support in over 190 countries worldwide, particularly in extended reach locations, such as Brazil, India and Japan, said a press release.

NCR’s experience and service support scalability allows it to provide and maintain customer premises equipment with minimal disruption no matter where the customer sites are located. Around 13,000 skilled NCR service professionals manage nearly 12 million service actions annually worldwide. NCR is already a strategic service provider to over 40 telcos — including 8 of the global top 10, the release added.

David Rowe, CEO, Easynet, said, “With more businesses looking to expand into new locations, particularly in the developing world, Easynet’s partnership with NCR will provide the required local know-how and support. NCR has well over a century of global experience behind it and will provide the expertise required to help our clients get the best possible performance and value from their networks.”

“With the trend towards borderless enterprises, IP communications and global SLAs, we are seeing significant growth in the managed hardware and services markets. The extensive scale and reach of NCR’s services footprint and significant multivendor experience enables us to meet Easynet’s services requirements on a global basis around the clock,” said Chris Askew, senior vice president, NCR