Dutch Defense deploys Amdocs OSS solutions

MUMBAI, INDIA: Amdocs, provider of customer experience systems, today announced that the Defense Telematica Organization (DTO), part of the Netherlands Ministry of Defense, has deployed Amdocs Operations Support Systems (OSS) solutions. 

Amdocs OSS solutions have replaced a major legacy system for network asset management and enabled the agency to streamline its network operations and manage its network communications resources.

The DTO employs 3.200 people to oversee the telecommunications infrastructure for the armed forces in The Netherlands.  When fully deployed, Amdocs OSS products will support more than 45,000 users across the agency to support the introduction of new networks and services. 

As DTO moves from legacy systems and migrates massive amounts of data, it needs a scalable and secure solution to transform the way it delivers services to users—essentially the Defense customers— across the organization.  Amdocs OSS solutions provide DTO with unparalleled visibility into its network resources and services to create more efficiency and cost savings, and improve the user experience.

“Amdocs’ modular approach to OSS is enabling DTO to transform its network at the pace and security level necessary to support both short and long term objectives,” said Charles Born, vice president of corporate communications at Amdocs.  “This modular approach is enabling organizations worldwide to support next generation transformation without creating further fragmentation of the OSS environment to deliver accelerated service fulfilment and a superior customer experience.”

As part of this initial deployment, the DTO has rolled out Amdocs Cramer Cable Manager, part of the Amdocs Cramer OSS Suite, to provide support for modelling its physical inventory.  Combined with other Amdocs Cramer Suite products for network resource management, Cable Manager provides DTO with visibility of its entire network from a single platform, including both logical and physical inventory. 

This complete model of the network, including cables, fibers and ducts, connects data from both customers and services to the underlying network infrastructure.  As a result, any faults, physical or logical, can be immediately associated with the services and the customers or users affected.  With a complete view of network inventory, the DTO can manage and measure network capacity, and alter network resources based on demand for “just in time” network expansion and optimized both capital and operational investment.  Amdocs OSS Division partnered with LogicaCMG to deploy the solution.