Digital Transformation
THE DIGITAL MINDSET PART II
Jayesh Ghatge, Market Principal, ThoughtWorks Responding to the rapid change in the marketplace, as Part I in this series referred to, requires organisations to perform a self-reflective deep dive. Organizations need to critically and courageously examine existing brand value, range
An Airport in Your Pocket
Kempegowda International Airport, Bengaluru or the BLR Airport is one of India’s fastest growing airports, operating about 500 flights a day and handling over 22 million passengers a year. The third busiest airport of India was finding it challenging to
How to Become a Lean Entrepreneurial Enterprise
Today’s hyper-creative marketplace is insistent and uncompromising. Organizations must have an institutional capability for repeated original innovation and the ability to adapt to rapidly changing opportunities. This is a challenge with no easy answers, but it is a journey well
How Sathyam Cinemas is Clocking Big Business on their New Digital Ticketing Platform
SPI Cinemas, more popularly called Sathyam Cinemas, is the largest multiplex chain in Tamil Nadu and a leading player in the entertainment industry. They serve about a million customers a day. The group currently operates about 35 screens, and is
Oracle adds AI and other advanced capabilities to its Customer Experience(CX) cloud suite
BANGALORE, INDIA: Oracle has come up with a series of new innovations within the Oracle Customer Experience (CX) Cloud Suite. Digital technologies have fundamentally changed how customers interact with brands. With the latest enhancements to the Oracle CX Cloud Suite,
THE DIGITAL MINDSET-PART I
Jayesh Ghatge, Market Principal, ThoughtWorks We are living in truly transformative times as consumer technology grows faster, as evidenced by India’s central government’s expectations to nearly double the number of existing Internet users to 730 million by 2020, due to
IT is the top business priority of CEOs; 42pc embarked on digital transformation journey
BANGALORE, INDIA: An unsettled global political environment has not shifted CEOs’ focus on profits and growth in 2017. While growth is the No. 1 business priority for 58 percent of CEOs, according to a recent survey of 388 CEOs by
All HTC needs now is an aggressive digital push for its supremium phone, U Ultra
Faisal Kawoosa Of late, I have been exploring some of the HTC devices, including HTC U Ultra. The Supremium phone is worth considering, if one has more than Rs 50,000 budget to buy an Android smartphone. There are some really
What Every Business Should Know About Chatbots
The latest technology to catch the fancy of a lot of businesses are chatbots—self-learning computer programs designed to have intelligent conversations with humans over the Internet. Several announcements were made recently by leading Indian banks and insurance companies about deploying
Digital experience counts and India needs Digital Business leaders to address that
Digital experiences can make or break a brand in today’s era and a strong digital infrastructure is imperative for any brand to remain relevant for its audience. The India Digital Experience Report by SAP inds a significant digital gap exists between the
HR technologies going to look more like ‘productivity tools’ in future and less like ‘HR tools’
The world of HR technology has radically changed in the last few years. Today we are shifting to a new architecture called, Digital HR: the use of intelligent platforms for core and digital apps and AI for employees. Josh Bersin, Principal, Bersin by Deloitte,
Going cashless may have turned easy, but not worry-proof
BANGALORE, INDIA: A brief study, by the Centre for Software and IT Management at IIM Bangalore,
Better Data Quality: How to Create a Business Case
Saul Judah Poor data quality destroys business value. Recent Gartner research shows that organizations estimate the
How do you digitize HR without losing the ‘Human’ in Human Resources?
Achal Khanna What do you often hear as an HR Leader in today’s world? “Make technology
abof relies on Watson’s natural language processing power to address shoppers’ queries
NEW DELHI, INDIA: Online fashion retailer, Aditya Birla Online Fashion (Abof) by Aditya Birla Group has added a
7 Digital Innovations That Changed the Fortunes of Domino’s Pizza
When it comes to using digital technologies, Domino’s Australia franchise has possibly become one of the
How Domino’s Pizza Achieved 50% More Profits in a Year
Domino’s Pizza has come a long way since the time it witnessed declining sales and troubled
People and Technology – getting rewired?
INDIA: Technology that works for people, not because of them! In other words, putting an end
No Pressure about loans, TTK’s new recipe
BANGALORE, INDIA: Despite a ginormous landscape for SME lending market in India, it keeps popping as an
Shoppers Stop partners ToneTag for sound-based contactless payments
Following in the footsteps of Digital India mission, leading fashion retailer, Shoppers Stop has partnered ToneTag,
