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Dell to be 10,000 strong by year-end

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CIOL Bureau
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BANGALORE: Reaffirming India's strategic role to his company, Dell CEO Kevin Rollins announced that the company's team in India would grow from the present 7,000 to 10,000 by end of 2005. Apart from the R&D center in Bangalore, the company has three contact centers in Bangalore, Hyderabad and Mohali.






"We are dedicated to India and we want to invest in growing the team in Bangalore. We are also expanding and building our facility in Hyderabad," said Rollins. He declined to reveal the quantum of investment citing competitive reasons.





Rollins also said that Dell was moving from being a PC company to encompass all of IT. "We have reset our revenue target for $60 billion in five years' time to $80 billion in the next three-four years," he added.





According to Rollins, this change in guidance was spurred by the fast growth that Dell was witnessing in areas like enterprise servers, blade servers, services and software and printing and imaging. The company debuted its printing and imaging products like flat panel screens, printers last year. Further he added that more than 55 percent of growth would come from non-US locations like India and China.





Responding to a query on Dell's decision to shift call center operations from Bangalore to the US two years ago, Rollins clarified that the decision was based on the company's failure to manage the rapidly growing capabilities in India. "We wanted to reprioritize our tasks. The issue was not about our lack of confidence in India," he stressed.





Rollins stated that while the bulk of the company's revenues came from the enterprise space, it does not mean that the company would wean away from the PC business. "Around 15 percent of our revenues comes from the consumer space and we will continue to add new categories," he said. The company has design centers in Singapore, Shanghai and Taiwan.





Emphasizing Dell's confidence in India, Rollins revealed that it would consider "more cities and more people" for expansion.










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