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Dell enhances digital services and analytics capabilities

Dell introduced a series of solutions that help enterprises take advantage of analytics to transform data into actionable business insights

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USA: Dell introduced a series of solutions that help enterprises take advantage of analytics to enable improved customer relationships and transform data into actionable business insights.

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Dell Services introduced comprehensive, digital business services that help customers redesign business processes to improve operational efficiency and engagement at every point in the customer experience through digital technologies.

In addition, Dell Software announced the start of a collaborative effort with Microsoft aimed at delivering predictive analytics in a hybrid cloud setting. Dell Software is also upgrading its Statistica (formerly StatSoft) advanced analytics platform with enhanced big data capabilities through integration with Kitenga.

Digital Business Services

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Dell Services is focused on helping its customers in three primary areas: modernization, transformation and digital services. Today, the business unit has unveiled a new, dedicated service line called Dell Digital Business Services (DBS), which includes Digital Transformation Consulting and Digital Technology Services, to help customers better understand their end users’ preferences and transform business processes using digital technologies.

“We have a long history of partnering with our customers as they modernize and transform their businesses to stay ahead of their competitors,” said Suresh Vaswani, president, Dell Services. “Today, enterprises are under pressure to leverage digital technologies to evolve their business and deliver an enhanced experience to customers, employees and partners, but few are prepared. Now, with Digital Business Services, we help customers implement a digital strategy and get to the future faster.”

Enhanced Analytics Software Capabilities

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Furthering its strategy to offer a complete set of platform-agnostic information management tools that empower companies to manage, integrate and analyze data both on-premises and in the cloud, Dell Software today announced the start of a new collaborative effort with Microsoft aimed at enabling customers to perform powerful predictive analytics capabilities within a scalable, cost-effective hybrid cloud environment.

The effort enables customers to use Dell Software’s recently acquired Statistica advanced analytics platform in tandem with the Microsoft Azure Machine Learning Service. With the combination of Dell Statistica and the Azure Machine Learning Service, customers get the robust predictive analytics capabilities they desire while enjoying the many advantages of a cloud deployment, all while maintaining proper compliance and security.

In addition, Dell Software also announced the launch of a new big data analytics module within its Statistica advanced analytics platform. The new module embeds capabilities from Dell Software’s existing Kitenga big data analytics platform – including various NLP, machine learning, predictive modeling, sentiment analysis, social network analysis, and visualization capabilities – directly into the Statistica user workflow, giving customers access to an integrated technology that directly connects with and enables advanced analysis big data.

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