During the boom years of 1997-2000, Dell outperformed its competitors in
sales and profit growth. Now, as the industry is struggling, Dell chairman
Michael Dell said his company is feeling only a minor impact from the slowness
in overall computer sales.
"I think our performance actually been quite respectable. Dell was the
only company to show positive unit shipment growth over the last three
quarters," Dell said, in comparing his firm to Hewlett-Packard, Compaq
Computer, Gateway and others.
Dell's PC shipments have risen 19 per cent from a year ago and the firm's
market share has risen 14 per cent worldwide and 25 per cent of the PC market in
the US. Eventually, though, Dell said, the economy and PC demand will snap back.
Once that happens, Dell believes his company has the right strategy. "We
think Dell is incredibly well positioned for an upturn. Our strategy is very
much on track." Dell's many businesses will start replacing PCs purchased
in 1997 through 1999.
Also, the increased adoption of digital music, photographs and video, as the
forthcoming Windows XP software and Intel 2GHz processors will boost demand, he
said.
While Dell continues to make gain in its market share and increases its
success in selling highly profitable server computers and storage systems to big
businesses, some of its largest rivals are struggling.
Dell also termed the HP-Compaq merger as 'sensible'. "These companies
have struggled to change their cost structures. Part of the rationale for their
proposed merger is to cut costs, so from that point of view, it makes
sense."
At the same time, Dell said he expects his company to benefit from the deal
because potential customer confusion and the internal turmoil the merger could
send buyers looking at Dell. "The opportunity that it presents us is pretty
compelling. The consolidation is likely to benefit us more than any other
company in our industry," he said.