Datacraft wins project from a major IT management software company

HYDERABAD, INDIA: Datacraft, Asia’s leading independent IT solutions and services company, has won a US$1.6 million project from one of the world’s largest IT management software companies to upgrade, maintain and expand the capacity of its newly established India Technology Centre (ITC) in Hyderabad, India. The ITC is a leading-edge, 260,672 square-foot (79,452 square meters) IT facility that includes recreational facilities, a cafeteria and a 600-seat amphitheater.

The management software giant recently launched its new Technology Centre in India, which is the company’s largest development facility in the world. The ITC, which is built at a cost of US$30 million, plays a critical part in driving the company’s global research and development (R&D) strategy and will be responsible for rolling out innovative, revenue-generating products. The centre houses over 1,600 employees, which constitute nearly 30 percent of the global R&D workforce.

Datacraft solutions cover switching, routing, wireless, security stack with voice gateway and services offerings including design and consultancy, engineering and staging, project management as well as managed services.

The ITC software engineers will work on multiple high-profile product lines that will help customers govern, manage and secure IT more effectively and cost-efficiently – enabling them to adapt dynamically to changing business demands and optimize returns on their technology investments and business growth. 

The company sought to set up its communications systems and implement a reliable networking solution that would allow it to network remote offices and support mobile communication applications. The network would help to enhance collaboration among its partners and employees across the globe, while minimizing the costs and complexity of its communications infrastructure.

Datacraft also provides Uptime powered by Cisco Services to support and maintain the company’s network at the new campus for a one year period. Uptime powered by Cisco Services is a collaborative service offering developed by the Datacraft-Cisco Global Services Alliance. By signing up for Uptime powered by Cisco Services, the company will benefit from Cisco's industry-leading technology expertise and problem escalation to the Cisco Technical Assistance Centre, in addition to Datacraft's enhanced service value such as flexible Service Level Agreements (SLAs) and local language helpdesk support. In engaging Datacraft’s services, the company is assured of quality online support, as well as guaranteed on-site engineer and hardware support to minimize network downtime and for business continuity.

“Datacraft’s winning differentiators include our strong technical skills, accurate assessment of client’s requirements, project management and service capability.  Our portfolio of successful reference sites in Asia Pacific and our excellent Cisco relationship gave us the winning edge in clinching this deal. This deal is an excellent showcase of our ability to provide integrated professional and managed service offerings that address our clients’ requirements and business objectives,” said Sunil Manglore, CEO of Datacraft India.

The project was completed in February 2008.