Datacraft India launches iBOSS

Nanda Kasabe & Rashida Bakait

MUMBAI: Datacraft India Ltd, an independent network systems integrator and

e-business enabler, has chalked out four service pillars for growth. The firm

focuses on building and managing Internet infrastructure and implementing online

business solutions and delivering value-add networking services for

telecommunications operators, service providers and corporate customers.

With many traditional service providers across the region aiming to rebalance

their revenue streams by establishing business to business exchanges, OSS/BSS

solutions are in great demand in the market.

In order to help service providers increase their value proposition Datacraft

has launched iBOSS, a new operation support system (OSS) and Business Support

System (BSS), on which they can build the next generation services.

"iBOSS is a comprehensive set of software and services, comprising

real-time billing, automatic service positioning, fault management, intelligent

performance management, VoIP applications and managed network services. This is

designed to help service providers create real-time paradigm in customer service

on top of their next generation IP networks," said Datacraft president C

Dilip Kumar.

Although the price and performance curve of data networking solutions has

improved, OSS applications have not kept pace with the change. "Few tools

today can address a customer's entire enterprise network management needs and

therefore a lot of time is spent on defining, building, customizing and training

on the OSS/BSS solution instead of competing on their core competencies,"

he remarked.

The iBOSS solution focuses on addressing both technology and business issues

in the service assurance, service provisioning and accounting areas. Using iBOSS,

service providers can tap into an array of tools and solutions and can deploy

the new services expeditiously.

Datacraft will focus on three other service pillars. These include Uptime,

Primer and Insite. Insite is an online, real-time network and facility

management service that includes basic monitoring, single point accountability,

network monitoring and even complete facility management.