Lotus Development International Corporation, India Branch Office, along with its partner,
Cyberspace Infosys Limited (CIL), has announced the opening of a state-of-the-art Lotus
Authorized National Support Center (LANSC) in Mumbai. This center is equipped with leading
edge call center technologies like tool free phone numbers and e-incident to ensure
efficient and rapid call responses.
"Lotus is establishing a new support paradigm in India
by providing a world standard comprehensive services support center locally," said
Vincent Lee, Managing Director, ASEAN/India, Lotus Development Corporation.
"Specialists in each of our support centers around the world use a global Lotus Notes
Knowledgebase to share information -- ensuring that our support is consistent and
reliable, wherever the customer happens to be."